FAQ

Frequently Asked
Questions

Getting Started

Flip & Floss is an AI-powered money management platform designed for families to learn and manage money together. Our smart AI assistant, SQUIRREL, helps parents coach their kids on financial skills, identify online fraud risks, curb emotional spending, and reduce unnecessary fees.

Kids and parents earn Flip Dollars as they complete financial activities, which can be redeemed for discounts at participating stores. Children can also raise money from friends and family, complete small jobs, and save toward a debt-free university journey.

Did you know that Flip & Floss is an acronym? It stands for Financial Literacy & Investor Program and Future Leaders Obtaining Sufficient Skills.

Flip & Floss guides families step-by-step, empowering kids to build lifelong financial habits while keeping parents involved in the process.

For more details about Flip Dollars and how we protect your information, please see our Flip Dollars Terms & Conditions, Terms of Use, and Flip & Floss Privacy Policy.
Flip Academy is a gamified, curriculum-aligned financial literacy platform where kids earn as they learn and gain access to exclusive development opportunities through our globally recognized Ambassadors Program. It meets financial literacy standards and is designed for schools and organizations to support the growth and development of students and young individuals.

Flip Academy features a two-way interface between teachers and students, allowing teachers to track student progress and provide real-time feedback. Our dedicated support team is happy to assist teachers with setup and ensure a smooth experience.

If you are a parent looking to access Flip Academy, simply download the Flip & Floss app to get started.

Please also review our Flip Academy Privacy Policy and Community Guidelines to understand how we protect student data and maintain a safe learning environment.
It's easy! You can request a demo here or email us at info@flipandfloss.com
Not at all. We've put a lot into creating a seamless experience for you. But we understand that some people still need us. That is why our dedicated support team is always here to help. If you need us, you can send us an email at support@flipandfloss.com or give us a call at 877-514-0089.
Getting started is easy! You or the school's administrator can create an account, set up your classroom and then add students. If you have any difficulties, please contact us at support@flipandfloss.com
Sometimes this happens because the student has not created their simulated bank account. Ensure the student goes to the "Flip Bank" tab and creates their simulated bank account before taking a course.

Accessibility

Yes! Students can safely login to Flip Academy from anywhere and learn on the go.
Our dedicated support team is always here to help. If you need us, you can send us an email at support@flipandfloss.com or give us a call at 877-514-0089.

Still have questions?

Our support team is here to help you succeed.