Legal

Flip Academy Privacy Policy

Effective Date: July 22, 2024

At Flip Academy, a division of Flip & Floss, we prioritize the privacy and security of all our users, particularly students and teachers. This Privacy Policy outlines how we handle and protect the information we collect, ensuring transparency and peace of mind for students, parents, and teachers.

Application Date: This policy is effective July 22, 2024
Published: July 22, 2024

1. Scope of This Policy

This Privacy Policy applies exclusively to the Flip Academy for the Classroom educational platform and associated services when provided to teachers and educational institutions (the "School").

  • This policy governs the collection and use of student information inside the class.
  • It does not cover the Flip & Floss mobile app or other consumer products. Those products are governed by the general Flip & Floss Privacy Policy.

2. Our Role and Compliance with Student Privacy Laws

Flip Academy operates as a School Official or Service Provider to the School, processing student data strictly on behalf of and under the direction of the School.

  • United States Compliance (FERPA & COPPA): When a School enters into an agreement with us, the School provides consent on behalf of the parents/guardians for the collection of student data that is reasonably necessary for the child to participate in the educational activity. We adhere to the requirements of the Family Educational Rights and Privacy Act (FERPA) regarding the confidentiality of student education records and the Children's Online Privacy Protection Act (COPPA) School Exception.
  • Canadian Compliance (PIPEDA & Provincial Acts): We adhere to the principles of fair information practices and data minimization as required by laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial laws (e.g., FIPPA). We ensure that personal information is collected, used, and disclosed only for the purposes agreed upon with the School.

3. Information We Collect and Data Minimization

We are committed to collecting the minimum information necessary to provide a safe and enriching learning experience (Data Minimization).

3.1. Personal Information (Collected from Teachers/School)

When a teacher or educational institution registers for an account, we may collect the following:

  • Name
  • Email Address
  • School/Organization Name (if applicable)
  • School/Organization address and phone number (if applicable)

3.2. Student Data (Anonymized Educational Data Only)

We do not collect Personally Identifiable Information (PII) from students using our platform.

  • Any data related to a student's progress (e.g., quiz results or course completion) is collected and maintained by the School, and is accessed and used by Flip Academy in an anonymized and/or pseudonymized manner solely for educational purposes.
  • This data is de-identified and stripped of all direct and indirect identifiers, meaning it is not PII protected under FERPA.

4. How We Use Collected Information

We use the collected information only for the following purposes, as agreed upon by the School:

  • Provide access to Flip Academy's educational content.
  • Monitor and improve our platform to ensure a seamless user experience (e.g., troubleshooting and technical support).
  • Support customer service inquiries.

We do not use student data for any commercial purposes unrelated to the provision of the school-requested service, including marketing, advertising, or creating student profiles for non-educational purposes.

5. Third-Party Services and Disclosure

Flip Academy does not sell, share, or otherwise disclose student information to any third parties.

  • We do not share student data with third-party services for any purpose.
  • Any third-party services we may use for platform functionality (e.g., hosting, security) are contractually obligated to follow our privacy policy.
  • These contracted services will never have access to identifiable student data. They are restricted to using the data only to provide services to us and the School.

6. Data Security and Safeguards

We take appropriate measures to ensure the security and confidentiality of the information we collect. We align our security practices with common industry standards and implement robust safeguards.

  • Flip Academy uses encryption, secure access protocols, and regular security audits to safeguard your data.
  • We ensure reasonable measures are defined, documented, and put in place to prevent unauthorized access to records.

7. Data Retention and Destruction

We retain personal information for only as long as is reasonably necessary to fulfill the purpose for which it was collected or as required by our contract with the School.

  • Upon request from the School or parent/guardian (see Section 8), we will securely delete the personal information provided during registration.
  • We will delete the information using reasonable measures to protect against its unauthorized access or use, such as shredding or, if electronic, deleting so that it cannot be reconstructed.

8. Parental and Guardian Rights

Parents and guardians have the right to inspect and review the education records and personal information held by the School. Since we process data on the School's behalf, parents/guardians have the right to:

  • Review the personal information collected by Flip Academy during registration.
  • Request the deletion of any personal information provided during registration.
  • Withdraw consent for further data collection or processing at any time.

To exercise any of these rights, please contact us at info@flipandfloss.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make any significant changes (particularly those that would alter the permitted use of student data), we will notify the School via the email address provided during registration in advance. The School will be responsible for notifying parents/guardians.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Flip Academy Email: info@flipandfloss.com

Effective Date: July 22, 2024

Questions about our Privacy Policy?

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